Contact

Get in touch.

Call the office. Drop us an email. Or send a note using the form and we'll get back to you before the next market close.

Toll Free – (800) 944-3850
Local – (712) 545-0182
Email – support@agoptimus.com

Reach Us

Pick the channel that works for you.

Phones are answered Monday through Friday. After hours, leave a message or use the form and someone will get back to you the next business day.

Phone

Toll Free: (800) 944-3850
Local: (712) 545-0182
Fax: (712) 545-0174

Email

General inquiries and support:
support@agoptimus.com

Office

Ag Optimus
219 Norka Drive
Akron, IA 51001

Hours

Markets: Sun 5pm — Fri 5pm CT
Office: Mon–Fri, 8am — 5pm CT

Before You Call

Common questions, answered.

If your question isn’t here, the form or phone will get you a real answer from a real person. Not a chatbot.

How fast will someone get back to me?

Phone calls during business hours are answered live. Form submissions and emails typically get a response within one business day — often the same day during market hours.

Can I talk to a broker directly without filling out a form?

Yes. Call (800) 944-3850 during business hours and you’ll be connected to a broker. No gatekeeping, no queues. If everyone’s on a call, leave a voicemail and you’ll get a callback.

I'm an existing client and need platform help. Where do I go?

Email support@agoptimus.com or call your broker directly — they have the fastest path into platform support for Optimus Flow, Numbers.ag, and Grain Basis.

I'm a broker. How do I explore a partnership?

Select “Introducing broker partnership” in the form above and we’ll route your note to the right person. Or call the office and ask for the IB team directly.

Do you have support outside U.S. business hours?

Markets run Sunday 5pm to Friday 5pm Central. Our brokers cover ag market hours. For after-hours platform issues, email support@agoptimus.com and it’ll be addressed the next business day.

Rather just pick up the phone?

A broker will help you figure it out in ten minutes. No form, no pressure.

Call (800) 944-3850

Trading futures, options and swaps involves substantial risk of loss and is not suitable for all investors. All information, publications, and reports, including this specific material, should be construed as a solicitation. Optimus Futures does not maintain a research department as defined in CFTC Rule 1.71. Optimus Ag and Ag Optimus are registered DBAs of Optimus Futures LLC [NFA ID 0481133]. Optimus Futures does not endorse any trading system, methodology, or any similar service. This website contains information obtained from sources believed to be reliable, but its accuracy is not guaranteed by Optimus Futures. No representation is made that scenario planning, strategy, consistency, or discipline will guarantee profitability. Past performance is not necessarily indicative of future results.

Grain Basis.com is a grain marketing software tool designed to help producers track basis and plan revenue. It is not registered with the Commodity Futures Trading Commission (CFTC) and is not a member of the National Futures Association (NFA). Grain Basis.com is not a commodity trading advisor, futures broker, or managed trading service and is not subject to NFA regulatory oversight.

Numbers.AG is a Commodity Trading Advisor. Registered with the CFTC and member of the NFA [NFA ID 0572664]. Numbers.ag is an independent platform and a separate entity from AgOptimus and Optimus Futures LLC.

GrainBasis is a separate entity from AgOptimus and Optimus Futures LLC. It is not a regulated brokerage service and is not subject to NFA or CFTC oversight.

AgOptimus partners with the following independent platforms (Numbers.ag, Optimus Web and Mobile, GrainBasis) to provide producers with additional market data tools.